Digital Account and Project Manager job in Ashford Kent

Full time permanent position starting ASAP.

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Hi there!

We’re looking for a digital account/ project manager to join our web design studio, working closely with our clients and team to deliver exceptional work that delivers real impact. The role can be mainly remote, or if you prefer, based in our office in Ashford Kent.

As soon as we’ve found the right person, the role is available to start immediately – ideally in May/ June 2021.

Role overview

As an account manager, you’ll be the key point of contact for our clients, developing meaningful long lasting relationships that help us grow the accounts over time and upholding a standard of customer service that’s second to none. 

As a project manager, you’ll be leading the implementation and delivery of projects, on time and to budget. This includes managing timelines, schedules, information, priorities, communications and client expectations, supporting our team and unblocking issues, with support from the senior team.

We’re looking for someone with at least 1 years experience in account and project management, ideally in an agency environment.

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About Six Two

Based in Ashford, Kent, we’re a talented, but down-to-earth team. We’ve been designing and building websites for the last 11years – and we aim high. We push ourselves to be our best and we’re looking for someone who won’t sit back and coast. We want another member of the gang who’ll get involved and is excited to see their ideas come to life.

We don’t just do this to pay the bills; we do it because we love it. We collaborate and support each other and take our work seriously, but definitely not ourselves. Our philosophy: if you’re going to do it, do it well – with decent people who’re into it as much as you are.

We have a mainly remote working model. We expect team members to work in person with their colleagues in the office (Ashford, Kent) a few times a month, and to attend our monthly team meetings in the office in person too. If preferred, you can work in the office.

Checkout the video below (recorded pre pandemic!) to meet the team and find out what it’s like to work at Six Two.

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Your experience

  • 1 years + account management experience
  • 1 years + project management experience
  • Experience in web and digital
  • Experience working in an agency environment preferred
  • Experience with content management systems (WordPress preferred)
  • Experience with cloud based project management software/ processes
  • Any other relevant business, management or sales experience an advantage

Your strengths

  • Excellent written and verbal communication skills
  • Exceptional customer service – responsive, friendly, helpful etc.
  • Able to build rapport and connect with people
  • Commercial approach
  • Organised, able to prioritise work and deal with concurrent tasks
  • Attention to detail
  • Problem-solving ability and analytical approach
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Your responsibilities

  • To build long term relationships with clients and be their main point of contact
  • To lead the planning, implementation and administration of client projects
  • To deliver projects on time and on budget
  • To uphold quality assurance i.e. proofing/ testing before client demos etc.
  • To provide clear, regular updates on project progress
  • To help plan internal resources and schedule/ prioritise work within the studio
  • To maintain accurate records, reports and forecasts
  • To help maintain and improve internal systems, tools and processes

Your values

  • You have a genuine passion for what you do – it brings you joy
  • You have an appetite to keep learning, developing and improving
  • You care about your team and clients, and have their best interests at heart
  • You aren’t afraid to jump into the unknown, overcoming challenges with curiosity
  • You believe collaboration and sharing ideas early reduces risk and uncertainty
  • You’re commercially minded and spot opportunities to help our business win
  • You believe we achieve through partnership, trust and supporting each other
  • You’re confident in what you do and don’t know, and in sharing both with others
  • You believe giving and receiving feedback is mutually beneficial
  • You hold yourself to account and take deadlines and standards seriously
  • You have a happy and positive attitude
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Job particulars

  • £25k p/a negotiable DOE
  • 37.5 hrs per week, Mon-Fri
  • Flexible time – start between 8.30am/9.30am and finish between 5/6pm, with 1 hour lunch break
  • 6 month probationary period
  • Mainly remote working, with some days each month from office in Ashford Kent (or option to work full time in office if preferred)
  • 25 days paid holiday p/a plus bank holidays

Apply now

Email your CV, link to your portfolio/ github account, and a cover letter telling us about yourself and why this role’s for you to hello@sixtwo.tech. Strictly no recruitment agencies.