Proactive Support

Get proactive, speedy and professional support year round. From regular project updates to proactive performance reviews that help improve your website's performance, we're always here for you.

Long-term partnership

We can achieve more collaborating than through the individual sum of our parts. We’re not just a web design company in Kent – we want to contribute to your business growth, support you as you grow and make your goals into our goals.

Our long-term commitment to you includes regular proactive performance reviews where we explain how your customers are using your site, identify what’s doing well and suggest improvements to help you get more value out of your site.

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Day-to-day support

Long-term partnerships only work when backed up by fast, zero faff, professional support. You’ll have a dedicated project manager who gets to know you, your team and preferences. Prefer a quick email update over a dedicated weekly phone call? That’s fine with us.

We promise to quickly acknowledge your requests, use plain English and keep you updated with our progress.┬áThere’s no need for faff, and if any issues arise we tackle them head on. Our motto? Things only get done if you do them.

 

For advice and a quote

We offer complimentary phone calls and face to face meetings where we listen carefully to your goals, define the brief and advise on the different options. After this we provide a proposal and quote that explains how we can help, what we will do, and exactly what you'll get.